Which cars have OnStar?
OnStar is available across our range of passenger cars from KARL to New Insignia.
How do I get OnStar?
OnStar is a standard feature on many models in the range and optional on almost every other model. Please see the vehicle configurator for specific availability. When you purchase your new Opel, your dealer will explain how to get OnStar, and how to the activate the online services.
How do I get started and use OnStar?
When you purchase an OnStar equipped vehicle, you need to register and activate OnStar. You will receive an email from Opel - simply click on the link to complete the activation process. If you purchased a previously owned OnStar equipped vehicle, just press the service button to speak to an OnStar Adviser to set up your OnStar account. If you have any questions, press the service button to speak to an OnStar Adviser.
How do I access my OnStar account?
Once your account is set up, you will be able to access your OnStar account via myOpel.
Are all services available on all cars?
There are some services which are not available on some cars, please see 'carline specifics' for more details.
Can I have OnStar in my current car?
OnStar is only available in Opel's newest models. OnStar cannot be added to existing cars.
Can I get OnStar in other car brands?
OnStar is a unique service that is only available in Opel cars.
How can I unsubscribe?
You can stop receiving OnStar services at any time, although we hope you don’t want to. You can go online to your OnStar account and unsubscribe there, or you can press the OnStar service button in the car and talk to an adviser who can help you.
Will OnStar work when I travel abroad?
Yes, OnStar services are available across Europe. Wi-Fi connection may vary by country. Please see the country lists under 'Get OnStar' section which show where services and data roaming are available.
Does my insurance company get the data?
No your Insurance will not be provided with any information. In fact your data will not be shared with any third parties unless you ask us to do so.
Which languages will be OnStar available in?
OnStar is available in 8 languages: English, French, German, Spanish, Italian, Dutch, Polish and Portuguese.From August 2016 the following additional languages will be available: Bulgarian, Czech , Danish, Finnish, Greek, Hungarian, Norwegian, Romanian, Russian, Slovakian, Slovenian, and Swedish. To answer your call as quickly as possible, in exceptional circumstances you may be connected first to an English-speaking advisor.
How do I select my language?
Your OnStar account will be set to the language you choose at enrolment. At any time you can change the language in your account by going to the 'my profile' page. At any time you can change the language in your infotainment system, which will change the language in which OnStar Adviser communicates to you in (see the languages in the question above). If any other language is selected, you will be connected to an English speaking advisor.
Can I try OnStar for free?
Yes, for every new car bought with OnStar, there will be a free 12 month trial of the OnStar services.There will also be a separate free data trial for the Wi-Fi Hotspot. Details can be found on the 'get OnStar' section of the website.
When driving in another country, will OnStar charge me with extra costs when calling an OnStar adviser?
When you are in your car, you will not be charged when you contact an adviser through the OnStar system.
When will my 12 month OnStar services trial start?
Your 12 month trial period starts (excluding Wi-Fi data package) with first registration or delivery.
When will the new services hotel booking and parking search be available?
The services are already available, the official start was with New Insignia launch.
Are the new services available for all Opel carlines?
Yes, the services are available for all Opel carlines with OnStar on board.
How much do the services cost?
The payment of the new services are covered in the OnStar subscription rate or the free trial phase. No additional payment for the new services are required. Booking a room via an adviser is the same as booking with the booking.com app.
Are the services available in all EU countries?
The new services are available in all OnStar countries where OnStar services already exist.the Opel dealer, whatever comes first, independent of customer activation."