Overview & Benefits

OPEL ONSTAR.

YOUR PERSONAL CONNECTIVITY AND SERVICE ASSISTANT.

Wi-Fi - In-Car Hotspot for All.

Automatic Crash Response.
Your Guardian Angel.

Smartphone Function.
Remote Control for Your Car.

Destination Download.
Straight to the Point.

Vehicle Diagnostics.
No Surprises.

Stolen Vehicle Assistance.
Hot on the Thieves Heels.

Customers Tell  Their Story.

Read What the Media Has to Say about OnStar:

Business Car
"There are duty of care, convenience and organizational benefits all wrapped uo in a proven package, and it's a development that genuinely moves the indiustry forward." 
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Auto Moto
Opel OnStar, the new personal connectivity and service assistant has won the first ever "Award de l'innovation" presented by French automotive magazine "Auto Moto". The personal guardian angel won the "Technology" category, beating stiff competition from Audi to Volvo. 
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Ponle Freno
Opel OnStar Wins Spanish Award for Innovation in Road Safety: "OnStar is the perfect complement to optimium vehicle protection in real accidents." 
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OnStar Services.

Internet On Board.

The Wi-Fi HotSpot for the Whole Family.

Fast internet is part of our lives – so why not finally on board as well? You will be amazed how much more comfortable travelling with a powerful Wi-Fi Hotspot is. Always connected1: with the Wi-Fi Hotspot your passengers surf the internet even on the road!

  • Conveniently go online while driving – with up to seven devices: smartphones, laptops and tablets
  • Enjoy a fast and stable high-speed internet connection during your journey
  • The extra-powerful OnStar roof antenna ensures the best possible connection to high-speed internet services at any time

 

1 For the kids, for the parents, for all your passengers.

 

For your Wi-Fi Hotspot you will get a free data trial period of 3 months or 3 GB (whatever comes first). After the trial, you can purchase Wi-Fi Hotspot data packages separately1. Click here for more information.

 

1 Wi-Fi will require OnStar to be activated. Wi-Fi data connection will not be supplied by OnStar. Mobile network operator terms and conditions will apply. Charges will apply after applicable free trial period. Coverage and availability vary by location and conditions.

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Immediate Assistance.

OnStar Can Save Your Life.

Driving with a good feeling: OnStar is with you in case you have an accident. Even if you are not able to call for help anymore.  

  • Crash Assistance: As soon as your airbag is released, the Automatic Crash Response is activated. All important vehicle data is immediately sent to the OnStar centre: location, driving direction and even severity of the accident1
  • We talk to you: Specially trained OnStar advisors will start a voice communication with you and communicate with you via your hands-free speakerphone – even if you are abroad, the call will be in your chosen language2
  • Every second counts: As soon as we have received all information, and it clear that you need help, an OnStar advisor will notify the emergency services immediately.1

 

1 The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Terms and conditions apply. 2 To answer your call as quickly as possible, in exceptional circumstances you may be connected first to an English-speaking advisor.

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What Happens Next after a Crash?

March 3rd 2016: Eulalia Serrano is driving through Madrid in her Opel Zafira. At a crossroads, the road appears to be clear but all of a sudden: An impact. A shock. And a calming voice from out of nowhere. If a collision occurs, sensors in your Opel automatically alert the OnStar Service Centre. Immediately, an OnStar advisor contacts you via the hands-free speakerphone to assess your situation. If necessary, they locate you and alert the emergency services straight away. The Automatic Crash Response is just one of the numerous innovative features of Opel OnStar. READ MORE SHOW LESS

Emergency Call Service around the Clock.

Dizziness, fainting, palpitations: if you, one of your passengers, or a passer-by need medical assistance we are there for you.  

You, your passenger, or a passer-by need immediate medical assistance? Just press the SOS button and an OnStar advisor will assist you.  

Your OnStar advisor will use GPS to provide your exact location to the emergency medical service, who will set out for your location as quickly as possible.1 1 The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.

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Breakdown? OnStar!

Had a breakdown on the roadside at night – and your mobile phone battery is dead? Just press the Service Button for OnStar to connect you to the Opel roadside assistance. You broke down in an unknown area? And you have weak mobile phone reception? Or your phone battery is dead? Press the Service Button and contact your OnStar advisor. 1 The advisor will record your problem and support you in getting help. OnStar will contact the local service provider and, if your car is within the Opel Roadside Assistance coverage period and policy terms, they will dispatch a professional breakdown recovery team to your location free of charge. 2 1 The OnStar Services require activation and are subject to mobile network coverage and GPS availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply. 2 If your car is outside its Opel Roadside Assistance coverage period or policy terms, the local service provider may charge you for their services. READ MORE SHOW LESS
  • Crash Assistance

    OnStar Can Save Your Life.

    Driving with a good feeling: OnStar is with you in case you have an accident. Even if you are not able to call for help anymore.
     

    • Crash Assistance: As soon as your airbag is released, the Automatic Crash Response is activated. All important vehicle data is immediately sent to the OnStar centre: location, driving direction and even severity of the accident1
    • We talk to you: Specially trained OnStar advisors will start a voice communication with you and communicate with you via your hands-free speakerphone – even if you are abroad, the call will be in your chosen language2
    • Every second counts: As soon as we have received all information, and it clear that you need help, an OnStar advisor will notify the emergency services immediately.1

     

    1 The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Terms and conditions apply.
    2 To answer your call as quickly as possible, in exceptional circumstances you may be connected first to an English-speaking advisor.

  • What Happens Next after a Crash

    What Happens Next after a Crash?

    March 3rd 2016: Eulalia Serrano is driving through Madrid in her Opel Zafira. At a crossroads, the road appears to be clear but all of a sudden: An impact. A shock. And a calming voice from out of nowhere.

    If a collision occurs, sensors in your Opel automatically alert the OnStar Service Centre. Immediately, an OnStar advisor contacts you via the hands-free speakerphone to assess your situation. If necessary, they locate you and alert the emergency services straight away. The Automatic Crash Response is just one of the numerous innovative features of Opel OnStar.
  • 24h Emergency Call Service

    Emergency Call Service around the Clock.

    Dizziness, fainting, palpitations: if you, one of your passengers, or a passer-by need medical assistance we are there for you.
     

    You, your passenger, or a passer-by need immediate medical assistance? Just press the SOS button and an OnStar advisor will assist you.
     

    Your OnStar advisor will use GPS to provide your exact location to the emergency medical service, who will set out for your location as quickly as possible.1

    1 The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.

  • Breakdown? OnStar!

    Breakdown? OnStar!

    Had a breakdown on the roadside at night – and your mobile phone battery is dead? Just press the Service Button for OnStar to connect you to the Opel roadside assistance.

    You broke down in an unknown area? And you have weak mobile phone reception? Or your phone battery is dead? Press the Service Button and contact your OnStar advisor.1 The advisor will record your problem and support you in getting help. OnStar will contact the local service provider and, if your car is within the Opel Roadside Assistance coverage period and policy terms, they will dispatch a professional breakdown recovery team to your location free of charge.2

    1 The OnStar Services require activation and are subject to mobile network coverage and GPS availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.
    2 If your car is outside its Opel Roadside Assistance coverage period or policy terms, the local service provider may charge you for their services.

Everything Under Control.

The Smartphone App.

How far can I go before I need to fill up with fuel? Is the tyre pressure okay? And anyway, where did I park my car? Find out: Simply with your smartphone. Even before you step out the front door. With the cutting-edge myOpel app for On-Star, ease of use reaches a new dimension. And it will be fun, too.1  

  • Simply call up important vehicle information such as tyre pressure, oil life, and fuel level on your mobile phone – whenever you want to
  • You have forgotten to lock your car? No problem! Simply lock and unlock the doors of your car via your smartphone2
  • You have forgotten where you parked? Just locate your vehicle online
  • Turn on the lights and horn: You will be able to hear and see where you have parked your car
  • Locate your destination quite conveniently on your smartphone and directly send the address to the built-in Opel navigation system3

 

To get all the OnStar mobile services, just download and install the myOpel app from the Google Play Store for Android mobile devices or the App Store for Apple iOS devices. If for once you do not have your smartphone with the myOpel app for OnStar ready at hand, one call to the OnStar service is enough. After checking your security PIN, the OnStar advisor is able to locate your vehicle and lock and unlock it remotely. This also works if you have locked yourself out of your own car by mistake. 1 The myOpel App features require an active OnStar account and are subject to mobile network coverage and availability. Terms and conditions apply. Some features may not be available for certain carlines or trim levels or OnStar packages. Click here for more information. Terms and conditions apply. 2 Remote Door Lock/Unlock is not available for Meriva. Click here for more information. 3 Destination Download is not available for ADAM, Corsa, and KARL. An embedded Opel navigation unit and map data are requirements for this service.

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Your Privacy. Your Call.

One person alone decides what OnStar can and cannot do: YOU. Protect your privacy – at the push of one button. Nothing is possible at OnStar without your okay.  

  • For your safety, you decide on a PIN when you set up your account. If you would like to use the Remote Door Unlock1 or the Stolen Vehicle Assistance, the OnStar advisor will ask for it. That makes it clear: not the thief – only you have access to your car.
  • If you keep the Privacy Button in your car pushed for approximately five seconds, you mask your car’s location at any time. If you change your mind, press the Privacy Button for five seconds again to reveal your location. The only exception: a real emergency.1
  • Your privacy is important to us: We will never pass on your personal data without your consent. Your information will only be disclosed to OnStar and GM Holdings LLC (USA), its affiliate companies (e.g. Adam Opel GmbH), your selected/preferred dealers, companies involved in providing or carrying out the OnStar services and, at your request, to other service companies.

 

1 Remote Door Lock/Unlock is not available for Meriva. Click here for more information 2 In events such as a crash or if your vehicle is stolen.

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  • Smartphone App

    The Smartphone App.

    How far can I go before I need to fill up with fuel? Is the tyre pressure okay? And anyway, where did I park my car? Find out: Simply with your smartphone. Even before you step out the front door.

    With the cutting-edge myOpel app for On-Star, ease of use reaches a new dimension. And it will be fun, too.1
     

    • Simply call up important vehicle information such as tyre pressure, oil life, and fuel level on your mobile phone – whenever you want to
    • You have forgotten to lock your car? No problem! Simply lock and unlock the doors of your car via your smartphone2
    • You have forgotten where you parked? Just locate your vehicle online
    • Turn on the lights and horn: You will be able to hear and see where you have parked your car
    • Locate your destination quite conveniently on your smartphone and directly send the address to the built-in Opel navigation system3

     

    To get all the OnStar mobile services, just download and install the myOpel app from the Google Play Store for Android mobile devices or the App Store for Apple iOS devices.

    If for once you do not have your smartphone with the myOpel app for OnStar ready at hand, one call to the OnStar service is enough. After checking your security PIN, the OnStar advisor is able to locate your vehicle and lock and unlock it remotely. This also works if you have locked yourself out of your own car by mistake.

    1 The myOpel App features require an active OnStar account and are subject to mobile network coverage and availability. Terms and conditions apply. Some features may not be available for certain carlines or trim levels or OnStar packages. Click here for more information. Terms and conditions apply.
    2 Remote Door Lock/Unlock is not available for Meriva. Click here for more information.
    3 Destination Download is not available for ADAM, Corsa, and KARL. An embedded Opel navigation unit and map data are requirements for this service.

  • Your Privacy

    Your Privacy. Your Call.

    One person alone decides what OnStar can and cannot do: YOU.

    Protect your privacy – at the push of one button. Nothing is possible at OnStar without your okay.
     

    • For your safety, you decide on a PIN when you set up your account. If you would like to use the Remote Door Unlock1 or the Stolen Vehicle Assistance, the OnStar advisor will ask for it. That makes it clear: not the thief – only you have access to your car.
    • If you keep the Privacy Button in your car pushed for approximately five seconds, you mask your car’s location at any time. If you change your mind, press the Privacy Button for five seconds again to reveal your location. The only exception: a real emergency.1
    • Your privacy is important to us: We will never pass on your personal data without your consent. Your information will only be disclosed to OnStar and GM Holdings LLC (USA), its affiliate companies (e.g. Adam Opel GmbH), your selected/preferred dealers, companies involved in providing or carrying out the OnStar services and, at your request, to other service companies.

     

    1 Remote Door Lock/Unlock is not available for Meriva. Click here for more information
    2 In events such as a crash or if your vehicle is stolen.

Destination Download.

Straight to the Point.

You are searching for a specific restaurant or the next petrol station? No problem: With the Destination Download1 feature you are always one step ahead.  

  • Where do you want to go? Press the Service Button and talk to us. Your OnStar advisor will search for the address of the desired destination for you and will simply send it to your built-in Opel navigation system. You just have to sit back and start driving
  • Spare your time and nerves: OnStar’s Destination Download makes it easy for you to change your destination while driving.

1 Destination Download is not available for ADAM, Corsa, and KARL. An embedded Opel navigation unit and map data are requirements for this service. The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.

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Vehicle Diagnostics.

No Unpleasant Surprises.

You are not inside your car – but OnStar is! If a warning light in the cockpit lights up or something just does not feel right just ask OnStar. With the systematic Vehicle Diagnostics you know what the status is at any time. In order to be able to react in time, in case of doubt.  

  • You can stay informed about the condition of your car. OnStar sends you a monthly email. It includes vital current operating data of your vehicle from the oil life up to the tyre pressure. So you always have all relevant information ready at hand.
  • The warning light in the cockpit lights up? Just press the Service Button and talk to your OnStar advisor. With the aid of the On-Demand Diagnostics the OnStar advisor can determine, if there is a damage, how severe it is, and whether you should go to a repair shop
  • You actually have to go to the repair shop? Annoying, but OnStar makes it easy for you: Your OnStar advisor sends the address of the next Opel service partner directly to your built-in Opel navigation system.1

 

1 Destination Download is not available for ADAM, Corsa, and KARL. An embedded Opel navigation unit and map data are requirements for this service. The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.

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Stolen Vehicle Assistance.

We'll Help Get it Back.

Your car has been stolen? We help the police find your car. Remain hot on the thieves’ heels with OnStar.

 

Your car is no longer where you left it – presumably it has been stolen. OnStar1 can help the police to find your car. All you have to do: report the theft to the police. Your OnStar advisor can then assist the police to search for your car

 

  • OnStar locates your Opel via GPS and follows its route. Thus, the police knows where your car is located.
  • Your OnStar advisor can permanently disable the ignition of your car – once the engine has been switched off, the thief cannot drive any further.

 

1 The OnStar Services require activation and are subject to mobile network and GPS coverage and availability. Charges apply after the free trial period. The OnStar subscription packages could be different from the services included in the free trial package. Some features may not be available for certain carlines or trim levels. Terms and conditions apply.

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Your Connection to OnStar.