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One person alone decides what OnStar can and can't do: YOU.

Your Privacy. Your Call.


  • Protect your privacy – at the push of a button. Nothing is possible at OnStar without your okay.
  • For your safety, you select a PIN when you set up your account. If you would like to use the Remote Door Unlock1 or Stolen Vehicle Assistance, the OnStar advisor will ask for it. This makes it clear that only you have access to your car.
  • If you keep the Privacy Button in your car pushed for approximately five seconds, you can mask your car’s location at any time. If you change your mind, press the Privacy Button for five seconds again to reveal your location. The only exception: a real emergency.2
  • Your privacy is important to us: We will never pass on your personal data without your consent. Your information will only be disclosed to OnStar and GM Holdings LLC (USA), its affiliate companies (e.g. Opel Automobile GmbH), your selected/preferred dealers, companies involved in providing or carrying out the OnStar services and, at your request, to other service companies.


1Click here for more information about carline exceptions


2In events such as a crash or if your vehicle is stolen.