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John Kelly Waterford Awarded Opel aftersales Dealer Of The Year 2022

  John Kelly Waterford awarded Opel Aftersales dealer of the year 2022

John Kelly Waterford, Main Opel Dealer, Waterford, has been awarded the Opel Aftersales Dealer of the Year 2022 title. Jim Boland, Dealer Principal, was presented with the accolade at the annual Opel Dealer Conference, held at The Heritage, Killenard, County Laois on 13th October.  

John Kelly Waterford is Ireland’s first established garage, dating back to 1900 and was appointed to the Opel Dealer Network in 1979.  Over the decades, John Kelly Waterford has earned its deserved reputation for outstanding customer service in the locality and throughout the southeast.  Derek Browne, Parts Manager, Billy O’Rourke, Service Manager and Derek Ryan, Parts Executive, are the dynamic trio who during their 30 year-plus tenures, have consistently striven to deliver a first-class service to their customers, both retail and trade. Their noted customer focus and attention has ensured both strong customer retention and trustworthiness from their clients. 



Jim Boland, Dealer Principal, said at the Opel Dealer Conference, "I am absolutely delighted to be bringing the Opel Aftersales Dealer of the Year 2022 award home to Waterford. It is indeed gratifying to know that my team’s continued efforts are recognised by the Distributor, and I personally thank Derek Browne, Billy O Rourke, Derek Ryan, Martin Doyle and all the team for their absolute dedication to our company and Opel. But I can’t accept this award without acknowledging our very valued customers. We thank them sincerely for all their support throughout the years and we very much look forward to seeing everyone in 2023 at John Kelly Waterford.”

Garreth Wilson, Head of Aftersales at Opel Ireland said "Derek Browne, Billy O Rourke, Derek Ryan and their team have demonstrated a sure-footed performance across 8 crucial Aftersales KPIs.  They have delivered a strong Opel Parts performance again in 2022, embraced our new Eurorepar all-brands parts programme, fully immersed themselves in our training schedule, and garnered strong customer retention through a range of Opel Aftersales marketing platforms. Their engagement with customers and us, the Distributor, is class-leading. There can be no doubt John Kelly Waterford is a worthy winner of the Opel Aftersales Dealer of the Year 2022 accolade and I congratulate the team whole-heartedly.”